Tim Callington lives in Cambridge UK and works in London for Edelman Public Relations. The views posted here are his and his alone. He can be contacted at tim dot callington at bt internet dot com
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"CEOs need to engage critics - it's even possible there is a justifiable gripe that the CEO needs to be made aware of. I can't promise I'll win a critic round but I'll never stop trying and I'll become better informed in the process." - Don Elgie, CEO Creston (quoted in the Financial Times)